Flying Doctors
24/7 emergency medical evacuation across East Africa
Your Safety Net in the Wild
Since 1957, AMREF Flying Doctors has been providing emergency medical evacuation services across East Africa. With doctors and pilots on standby 24/7, you can explore even the most remote areas with complete peace of mind.
What Flying Doctors Provides
Professional medical evacuation when you need it most
24/7 Emergency Response
Round-the-clock availability of medical professionals and aircraft
Medical Evacuation
Air ambulance service to Nairobi or appropriate medical facility
Medical Advice
Professional teleconsultation for non-emergency medical concerns
Regional Coverage
Service across Kenya, Tanzania, Uganda, Rwanda, and Burundi
Emergency Hotline
Direct access to Flying Doctors coordination center
Expert Medical Team
Doctors and nurses trained in emergency and wilderness medicine
How It Works
Getting coverage is easy
Subscribe
Add Flying Doctors coverage when booking your safari
Travel
Enjoy your safari with emergency numbers saved
Assistance
Call 24/7 hotline if medical assistance is needed
Choose Your Coverage
Affordable plans for every traveler
Basic
- Emergency medical evacuation
- 24/7 medical hotline
- Medical advice services
- Coverage in Kenya only
Premium
- Emergency medical evacuation
- 24/7 medical hotline
- Medical advice services
- Coverage in 5 East African countries
- Repatriation coverage
Family
- Covers 2 adults + 2 children
- Emergency medical evacuation
- 24/7 medical hotline
- Coverage in 5 East African countries
Important Information
- Flying Doctors covers emergency assistance and transport only. Hospital and treatment costs are your responsibility.
- Coverage does not replace comprehensive travel insurance — it's an additional safety measure.
- Helicopter evacuations for mountain rescues (Mount Kenya, Kilimanjaro) subject to weather and terrain conditions.
Frequently Asked Questions
What happens if I need evacuation?
Call the emergency hotline immediately. The Flying Doctors team will assess your situation and dispatch an aircraft if evacuation is necessary. You'll be flown to the nearest appropriate medical facility, typically in Nairobi.
Does it cover pre-existing conditions?
Coverage for pre-existing conditions varies. Please inform us of any conditions when booking so we can advise on appropriate coverage options.
Can I get coverage if I'm already in Kenya?
Yes, coverage can be arranged even after arrival, though we recommend arranging before travel for complete peace of mind.
What areas are covered?
Coverage includes all of Kenya, Tanzania, Uganda, Rwanda, and Burundi. Remote areas like Maasai Mara, Serengeti, and Mount Kenya are fully covered.
How do I make a claim?
In case of evacuation, Flying Doctors handles logistics directly. For other claims, follow the procedures in your policy documentation provided upon subscription.